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Privacy Policy

Privacy Policy for Inspiriaguitars.com
Effective Date: 1.1.2024

At Inspiriaguitars.com (“we,” “our,” or “us”), we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Norwegian data protection laws. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.inspiriaguitars.com or purchase from us.

1. Data Controller
The Data Controller responsible for your personal data is:
Inspiria Guitars – Skien Gitarskole og Lydstudio
Demetrio Scopelliti
Aarhusvegen 74
3723 Skien
Norway
Email: info@inspiriaguitars.com

2. Information We Collect
We may collect and process the following personal data:

Contact Information: Name, email, phone number, and shipping/billing addresses.
Payment Information: Credit/debit card details and other transaction data.
Account Information: If you create an account, we collect your username and password.
Technical Data: IP address, browser type, operating system, and usage data via cookies.
Marketing Preferences: Your consent to receive promotional materials.

3. Legal Basis for Processing
We process your data based on the following legal grounds:

Contractual Necessity: To fulfill your orders and provide customer support.
Consent: When you sign up for our newsletters or agree to optional features.
Legal Obligation: To comply with Norwegian and EU laws.
Legitimate Interest: To improve our services and prevent fraud.
4. How We Use Your Data
We use your data to:

Process and deliver your orders.
Communicate with you about your purchases or inquiries.
Send newsletters and promotions (with your consent).
Analyze website usage to improve our services.
Fulfill legal and regulatory obligations.
5. Data Sharing
We may share your data with:
Service Providers: Payment gateways, delivery companies, and IT support teams.
Legal Authorities: If required by law.
Analytics Providers: To analyze website performance (e.g., Google Analytics).
We ensure that any third parties processing your data adhere to GDPR requirements.

6. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law (e.g., tax regulations).

7. Your Rights Under GDPR
As an EU/EEA resident, you have the right to:

Access: Request a copy of your data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Limit the processing of your data.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Opt-out of certain data processing activities.
Withdraw Consent: Revoke consent at any time for marketing or other purposes.
To exercise these rights, contact us at [insert email].

8. Data Security
We implement technical and organizational measures to secure your data, including encryption and secure servers.

9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather analytics. You can adjust your cookie preferences in your browser settings.

10. International Data Transfers
If your data is transferred outside the EEA, we ensure it is protected under GDPR-approved safeguards.

11. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. The updated version will always be available on our website.

12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@inspiriaguitars.com